Voice AI case studies
Voice agents that answer, qualify and book. Call two of them.
Peregrine builds AI voice agents that pick up every call, ask the right questions, put appointments on the calendar and hand the right callers to your team, in English and Spanish. Here are two we built for real businesses, and you can call both.
Live lines
Call either agent from your phone.
- Call Riley(346) 472-0487
Riley · AI intake assistant
Legal intake
- Call Ava(512) 566-1128
Ava · AI front desk
Medical front desk
These are working agents, not recordings. Scroll down for what to say.
Case study 01 · Legal intake
A Texas law firm’s solar practice
Riley answers every solar ad call and puts qualified homeowners on the phone with a closer.
Background
Homeowners stuck in bad residential solar deals see the firm’s ads and tap Call now. Intent is highest in that moment, and a missed call or a slow callback usually means the lead is gone. Riley is the intake voice for the solar program, on the ad line and on every quiz lead.
What Riley does
- Answers the ad line the moment someone taps Call now.
- Calls back homeowners who fill out the solar quiz within about a minute.
- Lets callers tell their story, then qualifies them: state, who signed, installer, lender, what they still owe and what went wrong.
- Explains the firm’s process the same way on every call, and never gives legal advice.
- Sets appointments for the firm’s closers: a live transfer when a closer is free, or a booked callback with a text confirmation and reminders.
- Runs the whole call in Spanish when the caller speaks Spanish.
Results
- Thousands of calls a month
- Riley answers the solar ad line and calls back quiz leads, thousands of calls every month.
- About $20K a month saved
- Riley saves the firm about $20,000 a month while setting appointments for its closers.
- More signed clients
- Every call lands in the firm’s CRM with its transcript. Riley keeps getting better at helping the closers sign clients, and that is bringing the firm more of them.
Case study 02 · Medical front desk
A 5-location Texas cardiology and vascular group
Ava is the AI front desk for every office, after hours and in Spanish.
Background
The group runs five offices across Texas. Four schedulers covered the phones during business hours, and after 5 p.m. calls went to voicemail. Peregrine set Ava up on the group’s offices, providers and scheduling rules so every call, at every office, gets answered.
What Ava does
- Answers every call for all 5 offices, 24/7, in English and Spanish.
- Books and reschedules appointments using each office’s providers and scheduling rules.
- Gives every location the same phone experience, so patients get one answer no matter which office they call.
- Sends clinical questions to staff, and tells callers with an emergency to call 911.
- Leaves the exceptions to the one scheduler the group kept, with the details already captured.
Results
- Goes live December 1, 2026
- Across all 5 offices, with one phone experience for every location.
- 3 of 4 scheduler roles
- Ava is replacing 3 of the group’s 4 scheduler roles, on track to cut about $11K to $12K a month from scheduling payroll. One scheduler stays on for exceptions.
- Next phase
- The group asked Peregrine to take on referrals, insurance and prior authorizations next.
What Peregrine voice agents do
Your front desk and your best setter, on every line at once.
Answer
Every call, on the first ring, at 2 a.m. and on holidays. No hold music, no voicemail.
Qualify
Asks your questions in your order, one at a time, and knows when a caller is not a fit.
Book
Puts appointments and callbacks on the right calendar while the caller is still on the line.
Follow up by text
Confirmations, reminders, prep instructions and links, sent the moment they are needed.
Hand off to humans
Live transfers to your team with the context captured, or a booked time when no one is free.
English and Spanish
Runs the whole call in the caller’s language, without a second line or a second hire.
How it works
From your real calls to a live agent in four steps.
Step 1: Map your calls
We listen to your real calls and learn what your best people say, ask and avoid.
Step 2: Build the agent
We write the script, connect your calendar, CRM and phone system, and set the rules for handoffs.
Step 3: Test it with your team
Your team calls it, tries to break it, and signs off before a single customer hears it.
Step 4: Go live and improve
Every call is transcribed and reviewed. We keep tuning the agent from what callers actually say.
For surgery centers and medical practices
Ava is available as Surgery Center Front Desk.
Scheduling, calls, insurance verification and prior authorization preparation for ambulatory surgery centers, with a BAA signed before go-live.
Which calls should never go to voicemail again?
Tell us how your phones work today. In 30 minutes we’ll show you where a voice agent fits, what it would say, and who it would hand off to.